APT Automation Repair Service

Should you, against all expectations, encounter a problem with your product during the warranty period, please contact your contractual partner.

In all other cases, please contact us directly for assistance.

We offer repair and extended warranty contracts for all our products. All repairs, services and safety checks for APT products are handled in a most efficient and cost-effective manner.

Our services:

  • Short turn-around times, normally within a few working days (plus transport times)
  • Binding quotes: You know in advance what the repair or service will cost
  • Fair repair charges based on actual labour and parts costs
  • Testing of returned machine or component for functionality and electrical safety
  • On request, we document all services and repairs with test labels conforming to DGUV Regulation 3
  • 12-month warranty on repairs

    Should it not be possible or economically viable to repair your product, we will offer you a new device at a special customer discount price.

    You can reach us from:
    Monday to Thursday: 07:00-12:00 and 12:45-16:00 o'clock
    Fridays: 7:00-13:00 o'clock

    Please insert all the necessary information in the following formular. We need this information to create a fault analysis quickly.

    Request RMA number (Return Merchandise Authorization)

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